Our goal is to provide the best service to our team of employees by offering an easy Help Desk ticketing system, sharing a Harmonium "Knowledge Base" for frequently asked questions/issues, and by creating a forum to share "Customer Suggestions".
Help Desk Tickets:
Some of the topics you might submit a Help Desk ticket for include:
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Computer Issues
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Empower / Paylocity / or other Human Resources Questions
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Website questions/suggestions
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Help re-setting a login or password
To submit a Help Ticket, please click on the header "Submit a ticket". We will respond to you shortly.
Knowledge Base:
You may also check out our "Knowledge Base" for answers to commonly asked questions (found in the header "Knowledge Bases").
Ideas/Suggestions:
Have a great idea to share? Please do! Under "Knowledge Base" there is a drop down menu with the title "Customer Ideas". Just click on "Add Topic" on your upper right-hand side of the screen and "submit" when you are finished.
Thanks, and we look forward to serving you! ~ Your Help Desk Team